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Refund and Returns Policy for VELscopeShop.com

Last Updated: 01/02/2024

1. Introduction

Thank you for shopping at VELscopeShop.com. We appreciate the fact that you like to buy the quality products we sell. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at VELscopeShop.com. The main thing to remember is that by placing an order or making a purchase at VELscopeShop.com, you agree to the terms set forth below along with VELscopeShop.com’s Privacy Policy and Terms of Use.

2. General Policy

a. Eligibility: All products returned must be in their original condition, undamaged, and must include all original packaging and accessories.

b. Time Frame: Returns can be made within 30 days from the date of purchase.

3. How to Return

a. Contact Us: To initiate a return, please contact us at [insert contact information]. Provide your order number, details about the product, and the reason for return.

b. Shipping: Once your return is approved, we will provide you with shipping instructions.

4. Refunds

a. Inspection: Upon receiving your return, the item will be inspected. We will notify you of the approval or rejection of your refund.

b. Processing: Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [insert contact information].

6. Shipping Costs

The customer will be responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable.

7. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at: info@velscopeshop.com