Effective Date: April 23, 2026

VELscopeShop.com (“VELscope Shop,” “we,” “us,” or “our”) is operated by ahVanguard, a division of Perch Equity Group. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website at velscopeshop.com or make a purchase from us.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our website.

Information We Collect

Information You Provide

When you place an order, create an account, join a waitlist, submit a contact form, or otherwise interact with our site, we may collect:

• Name, email address, phone number, and mailing/shipping address
• Billing information and payment details (processed securely through our payment processor; we do not store full credit card numbers)
• Practice name and professional credentials (if voluntarily provided)
• Any information you include in messages or form submissions

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see “Cookies” section below)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Communicate with you about your orders, account, or inquiries
• Send you product updates, including VELscope Mantis availability notifications if you join our waitlist
• Improve our website, products, and customer service
• Comply with legal obligations and enforce our terms of service

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Share Your Information

We may share your information with trusted third parties only in the following circumstances:

• Service providers: Payment processors, shipping carriers, and email service providers who assist in operating our business. These parties are contractually obligated to use your information only to perform services on our behalf.
• Legal requirements: When required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and improve functionality.

We use the following types of cookies:

• Essential cookies: Required for the website to function, including shopping cart and checkout functionality (powered by WooCommerce).
• Analytics cookies: Help us understand how visitors use our site so we can improve it.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website, particularly checkout and cart features.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@velscopeshop.com.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of your personal information. We do not sell personal information.

Third-Party Links

Our website may contain links to third-party websites such as velscope.com, OralMedicine.com, and other resources. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

VELscope Shop (operated by ahVanguard)
Email: info@velscopeshop.com
Website: velscopeshop.com